I found Silverlake Automotive when my engine light turned on, but my dealership was 3 weeks out to even look at the vehicle and identify the problem. I called on a Friday midday, Nicki answered the phone, took my information, and said that if I could get my vehicle there they would take a look as soon as possible, but for sure on Tuesday. I was stoked they had availability, and assured me that whatever problem I was having they would identify and fix as soon as they could. I got my car towed there Friday, and I got a call Tuesday morning explaining what the issue was and how much they estimated it would cost to repair. I was expecting a transmission issue and have to admit I was very anxious about the price, when they explained it was a thermostat housing issue and that I was leaking coolant, they gave an estimated price of $1125 to be completed by EOD Thursday. They called me today (Wednesday) letting me know that the work was done! They held on to my vehicle to ensure the fixes they made stuck, and they did! They were also able to get the parts faster and cheaper than expected, lowering the cost of the repairs by $140! I was very excited to hear that, as they could've left the quote as is and I would've been none the wiser. Though I've never been to Silverlake Automotive before this, they were very fair and wise and I greatly appreciate their honesty and assistance in fixing my vehicle. They also sent a link with photographs and detailed explanations of other issues they identified. I won't be going to my dealership for repairs anymore! I can't recommend this company enough, I was treated like family, which is a rare experience in the auto service world. Thank you so much Silverlake! In particular, Nicki & Sam!