5

Another great repair experience with Silver Lake Automotive. Friendly knowledgeable staff that communicated what was wrong with our vehicle, the cost of repair, as well as AAA discounts. We feel confident when we have taken our vehicle in that it will be fixed right the first time. Thanks to Nikki and Eric for the great care.

5

Happy with the service, fast and friendly.

5

Very happy with diagnostic and work done.

5

Thank you Silverlake Auto!!!

5

Very helpful and friendly. I will be back.

1

The name I'm posting under is an alias because the work you did is under warranty and I don't want my truck ruined for leaving a truthful review. Nikki did the intake for a left side valve gasket replacement. 25000 miles later it started running real rough and leaking again. I went to talk with Nikki again about the leak on the left side. She quoted me an amount, I've forgotten the exact amount, for doing the left side AND right side valve gasket; even though the right side was not leaking. When I told her it was under warranty, she said OH WELL WE'LL ONLY DO THE LEFT SIDE THEN!!!! Only doing the left side that was leaking is fine but then why try to fraudulently charge for both sides then?

We would be happy to discuss any situation you have had with us to serve you and our customers to the best of our ability. We do not show any customer by the name of Deuce Deuces to contact you personally. If you are not or have not been a customer of Silverlake Automotive, we would thank you to remove this review as our employees and their families depend on our reputation for their livelihood.

- Silverlake Automotive Post Falls
5

I'm very pleased with the repair work done. We have had multiple vehicle in and are happy with ask they have done. Thanks!

5

Amazing people to work with. They were up front with all costs and when something wrong came up they called to get verification before starting the work. Would highly recommend this company to friends and family.

5

Nice to meet Will. I’ve already met my brother Eric once or twice. Good guy. Thank you.

5

Nicci was very helpful, professional, and personable throughout the entire process; she made arrangements for towing, advised my wife when to expect the tow truck, advised me concerning diagnosis and repair costs, and notified me when the ol' Jeep was ready to go. Even though the parts had to be ordered, she had it ready the day after I initially spoke with her. Now that's what I call great customer service! I will definitely recommend Silverlake Automotive to friends and family!

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