The name I'm posting under is an alias because the work you did is under warranty and I don't want my truck ruined for leaving a truthful review. Nikki did the intake for a left side valve gasket replacement. 25000 miles later it started running real rough and leaking again. I went to talk with Nikki again about the leak on the left side. She quoted me an amount, I've forgotten the exact amount, for doing the left side AND right side valve gasket; even though the right side was not leaking. When I told her it was under warranty, she said OH WELL WE'LL ONLY DO THE LEFT SIDE THEN!!!! Only doing the left side that was leaking is fine but then why try to fraudulently charge for both sides then?
We would be happy to discuss any situation you have had with us to serve you and our customers to the best of our ability. We do not show any customer by the name of Deuce Deuces to contact you personally. If you are not or have not been a customer of Silverlake Automotive, we would thank you to remove this review as our employees and their families depend on our reputation for their livelihood.
- Silverlake Automotive Post Falls