Honest and Prompt! While on a cross-country road-trip with my wife, I started noticing my car would suddenly "pull" towards one side and I felt maybe there was a misalignment of some sort or some issue, unfortunately for us, we had to get back to Chicago within 2 days and were short on time. I spoke with Nate Benz, the manager and he said not a problem, he'd make time to check out my car if I could bring it in right away. I was prepared to spend $150 on whatever the results were but Nate was honest, and only charged for the inspection and let me know what the issues were and how to resolve once I arrived back in Chicago (parts needed to be ordered from GM) and let us know we were safe to drive home. It's not easy to find honest mechanics and repair shops, but I feel confident vouching for this shop and would recommend to anyone in the area.