1

Think twice about going here. They lie to try to pad their pockets. They told me that all my brakes were bad, that I was leaking brake fluid and that all my rotors were rusted through. This happened on Feb 8th. I took my rig to Les Schwab in Post Falls this morning and looked at them myself. My front brakes are in the green and rear are barely yellow. If you do go here, believe me... Get A Second Opinion!

1

Think twice before you go here. They lie and take advantage of people just to pad their pockets. I took my rig here on February 8th, 2018. They told me that all my brakes were bad, I was leaking break fluid, and all my rotors were rusted and needed to be replaced. I then took my rig to Les Schwab in Post Falls this morning and took a look myself. My front brakes are in the green, rear are barely in the yellow, I have no leaks, and my rotors are just fine. They don't even need to be turned! Again, if you go here.... Get A Second Opinion!!

Krista I am sorry to hear about your visit in our Post Falls location. Being honest and transparent with our assessments of vehicles isn't just part of our core values, it's something we do everyday, and talk about in our weekly meetings. We reviewed your work order from your visit and would be more than happy to have our technicians show you exactly what their concerns are on the Excursion, and explain why they are concerns. Please feel free to call, or stop by, to arrange a time that will work well for you.

- Silverlake Automotive Post Falls
5

Just took my vehicle for front end/suspension inspection and they were dead on with their analysis. I will be coming back to this place for future car repairs. Really good customer service and pleasantly clean storefront. Check them out!

5

Super professional, friendly, helpful and efficient. Thank you for getting me back on the road so quickly!

5

Great customer service and very helpful with my cars needs, highly recommend

5

Great service! Nate is always very informative and helpful .

5

These guys take great care of their customers!!

5

Silverlake Automotive has been by far the most helpful, caring, and competent company I have ever had the pleasure of working with. The two people I worked closest with are Jake and Nate. Jake was supportive, & businesslike, something most companies cannot fine a balance in. He made sure everything was taken care of in a efficient way. Nate was not only compassionate, he was also very enthusiastic. and accommodating. I truly appreciate all of the time and effort they expended for me, and they have a life long customer.

5

Went in for brake work and they informed me that the pads were still in good shape and I was good to go. They did a great job and no charge for that.

5

Great customer service. Good quality work. Would definitely go back.

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